FAQ

Q: Do you offer PAYMENT OPTIONS?
A: YES!  We offer several options, of course we accept CASH or CHECK,  but we also accept VISA, MASTERCARD, DISCOVER, and then beyond that we have several GREAT OPTIONS thru GE CONSUMER FINANCE!  go back and check out or PAYMENT OPTIONS page for more info on the plans we offer!
Q: What is SEER?
A: Seasonal Energy Efficiency Ratio (SEER). Every air conditioning system has a SEER rating. It lists how many BTU’s per hour are removed for each watt of power drawn. The higher the SEER number, the more efficient the system is. 
Q: What is a BTU?
 A: British Thermal Unit (BTU) heat required to raise 1 pound of water 1 degree Fahrenheit. 
Q: I’m building a new home, I will have a heat recovery ventilator, do I need bathroom exhaust fans?
A: We at Swenson Heating and Air Conditioning suggest that even with a heat recovery ventilator, you still need bathroom exhaust fans. 
Q: Do I need a heat recovery ventilator?
A: Ventilation of any home will greatly improve wellness, mildew, odors, and moisture control. 
Q: How do you size a heat recovery ventilator (HRV)?
A: 1/3 of an air change in the home per hour. 
Q: What is a ton of air conditioning?

A:

1 ton = 12,000 BTU/Hr

2 ton = 24,000 BTU/Hr

2 ½ ton = 30,000 BTU/Hr

4 ton = 48,000 BTU/Hr

Q: Do I want a Heat Recovery Ventilator or a Energy Recovery Ventilator? (HRV vs ERV)
A: It depends on your life style, if you keep your windows and door closed all summer an energy recovery ventilator is the way to go. If you like to have your windows open except during hot weather a heat recovery ventilator is the way to go. Operate your HRV in the winter only. 
Q: How often do I need to replace my furnace filters?
A: It depends on the system, we suggest filters should be checked every 30 days and replaced when they show signs of dirt or dust. Some of the higher efficiency filters may go as long as 6 months between changes 
Q: Where can i get FILTERS for my furnace?
A: You can order them directly from Swenson Heating either by calling us or placing an order on our ORDER FILTERS page here on our website.  They will be shipped right to your door!. 
Q: How often do I need to clean my outdoor condensing unit?
A: Clean the condenser coil at least twice every year, more often if you live near dusty road or have cottonwood trees in the area, follow the manufacturers recommendations for cleaning. Generally a garden hose will do. They are designed to get wet from rain and snow, don’t be afraid to hose the coils off. It is suggested to turn power to the unit off before doing so. 
Q: How long should a furnace or air conditioning unit last?
A: A rule of thumb says that with proper care and maintenance a furnace should last 20 years and an air conditioning unit should last 15 years. 
Q: Should I cover my outdoor condensing unit in the winter?
A: If you cover your condenser in the winter it traps moisture in the electrical controls. We feel there is no benefit in covering your unit during the cold months. It can also wear the finish off of your air conditioner. If you do cover it, use a hard shell cover w/ vent holes that leaves several inches of gap around the entire unit.